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MyTechSupport.tech

Enterprise Level Tech Support for Restaurants and Small Businesses

Restaurants

Optimizing Technology can lead to increased sales, less refunds, and better forecasting.

Being a part of the one of the largest growing Tech based Restaurants, Sweetgreen, I managed over 90 locations and 3 corporate offices across the United States.  We were at the cutting edge of restaurant technology and that experience will help me support your business on an Industry leading level.  From building new locations to supporting every day operations to dealing with the various 3rd party vendors, The MyTechSupport team has a strong foundation of every part of the tech stack.  

 

At by CHLOE./Beatnic I came in and made an immediate impact.  Over the 1st year I was able to save the company about 200k a year in tech expenses.  The technology changes made in that first year put us in a great position to operate flawlessly for corporate and in store employees when the pandemic hit.  The forsite to set up everything in the cloud helped the teams be able to work well in the new work from home norms.

Key Services
Restaurants
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Office and Manager tools

Optimizing tools can help the management of your business
  • Email

  • Cloud Data Storage

  • Scheduling and Time Clock Systems

  • Office Hardware

  • Network rack setup and design

  • Camera Systems

  • Security Systems

  • Secure Employee Data Management

  • Google Business/Yelp/Social Media information management

  • Manager Dashboards and services to aid manager decisions 

  • Documentation

  • Staff communication tools (ex. Slack, Microsoft Teams)

  • Employee Training Systems

  • Cutting edge technology understanding and advice

  • PCI Compliance

Office and Management Tools
Technology Stability and Troubleshooting
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Technology stability and troubleshooting

At some point technology will fail, having a support available will lower the risk during that downtime.
  • Internet

  • Software and Hardware upgrades

  • Low voltage design and forsight for growth

  • Tech Stack Design (Making your technology work together and share data)

  • Remote management (MDM + Remote Desktop)

  • General troubleshooting (All technology)

  • Break/Fix services (Tech Deployment)

  • Managing technology services and 3rd party relationships

  • Technology Budget evolution

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POS and KDS Technology

The POS system is one on of the most important tools to the modern restaurant.  Make sure you are utilizing this technology so your team can focus on making great food. 
  • Kitchen Display Systems

  • 3rd party order and delivery integration

  • Choosing the correct POS for your business needs

  • Payment Device support

POS and KDS Technology
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Customer interaction and services

The way customers get your food is rapidly evolving.
  • Customer WiFi

  • Digital Menu Boards

  • Online Menus

  • Online ordering experience

  • Review and Feedback management

  • Music and Video services and playlist building

  • Website management

Customer Interaction and Services
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Kitchen and food efficiency and safety

Make sure you are keeping your guests and food safe. 
  • Food Expiration management and logging 

  • Kitchen Design

  • Food Temperature monitoring

  • Inventory Management

  • Menu Management

Kitchen and Food Efficiency and Safety

Staten Island, NY 10301

info@mytechsupport.tech

Tel: 540-327-5405

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